Xiaomi is currently the No.1 smartphone brand in Nepal, and Xiaomi Nepal is trying its best to win the hearts of the customers and maintain its No.1 tag. After-sales service is a major aspect for a Smartphone brand to stay in the market and perform head-to-head with the competition. Today Xiaomi Nepal had a grand opening of their 7th Authorized service center, situated in Laxmi Complex, Dhangadi. Having an authorized service center in their own town ensures a feeling of authentication among the customers.
Xiaomi has always been a community-focused brand. They are known for listening to their customer’s which they like to call as there Mi Fan Community, and work accordingly. Apart from Dhangadi, authorized Xiaomi service centers are located in Pokhara, Nepalgunj, Narayanghat, Itahari, and Kathmandu.
- Also read: Xiaomi Mi 11 launching soon in Nepal
On the grand opening of their newest service center, Xiaomi Nepal will provide free service to all the Xiaomi products for a week, even if they are out of their warranty period. If there’s anything you want to get repaired or serviced, then visit them at Laxmi Complex Dhangadi. Also, keep in mind, it’s always recommended to take your device to the authorized service center only to get your things done as they are officials and the best in what they do.
Here are few words from Sourabh Kothari, Country General Manager – Nepal, Xiaomi shared that, “At Xiaomi, we are truly focused towards making innovation accessible to everyone. Our customer base is growing steadily, and it becomes our responsibility to serve our customers properly with satisfaction. With service quality being one of our key pillars at Xiaomi, we continue striving to implement the best of our innovative measures across our after-sales and customer service efforts too. These innovative efforts played a crucial role in helping us earn our Mi Fans and customers’ love and trust in Nepal, thereby helping us grow in the country. With this new showroom at Dhangadi, we hope to make our customers’ lives one step easier and allow them to experience Xiaomi service. We hope that this new service center further strengthens our position and commitment towards delivering top-notch service quality to all our users across Nepal.”
We wish Xiaomi Nepal all the best for their upcoming products and launches. We would also like to see some healthy competition from the other brands.
